Here are a few frequently asked questions. We aim to provide you with the best customer experience, and your feedback is welcome. If you have any questions, please send us an email at email@example.com
How long will it take for my items to arrive?
It will usually takes 2-3 business days for all orders to processed. If you live in the Australia or Canada, the expected shipping time is 7 to 9 business days, for the United Kingdom and the United States, it is 5-8 business days, and for the rest of the world, that's 15 to 25 business days. Most of our items are sent by insured ePacket with tracking information available.
Where can I place an order from?
You can place an order from any country, we ship Worldwide.
Is shipping really FREE?
Yes, shipping is free, Worldwide, on all items.
Where is your company located?
We are located in Auckland, New Zealand.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to firstname.lastname@example.org
How can I pay?
We accept all Major Credit Cards: Visa, MasterCard, Amex and also PayPal.
Is checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
If I enter my email address will you sell my information?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.